How Do I Fund My Account via Interac e-Transfer?

For PC Version

1. Sign in to your financial institution’s online banking platform, start the e-Transfer process and enter the amount you wish to send.

2. Log in to your VirgoCX Inc. account, click on “Fund” from the top navigation.

3. Choose “Canadian Dollar” -> “Deposit” -> "Interac E-Transfer", and copy the information exactly as shown into the relevant fields on your banking platform, and complete the e-Transfer process.

Important note:

• Only Canadian dollars can be funded via Interac e-Transfer.

Important note:

• When funding for the first time, please first add VirgoCX Inc. as a payee or new contact on your online banking platform.
• Please copy and paste the e-Transfer information to your banking platform directly. Do not try to type it as may lead to typos.
• Do not forget to include the memo message when you send Interac e-Transfers.

5. The e-Transfer is usually processed immediately. Once we received, you will receive a confirmation via email, and we will let you know when your deposit has been processed.

For App Version

1. Sign in to your financial institution’s online banking platform, start the e-Transfer process and enter the amount you wish to send.

2. Log in to your VirgoCX Inc. account, and click on “Funds” at the bottom of the navigation.

3. Choose “Canadian Dollar” -> “Deposit” -> “Interac E-Transfer”.  

4. Copy the information exactly as shown into the relevant fields on your banking platform, and complete the e-Transfer process.

Important note:

• Only Canadian dollars can be funded via Interac e-Transfer.

Important note:

• When funding for the first time, please first add VirgoCX Inc. as a payee or new contact on your online banking platform.
• Please copy and paste the e-Transfer information to your banking platform directly. Do not try to type it as may lead to typos.
• Do not forget to include the memo message when you send Interac e-Transfers.

5. The e-Transfer is usually processed immediately. Once we received, you will receive a confirmation via email, and we will let you know when your deposit has been processed.

[1]  Funds deposited through Interac e-Transfer can be accessed for trading only after the funds have been processed. We will reject the deposit if the name of the owner of the bank account from which you submit the transaction does not match the legal name you have provided for your VirgoCX Inc. account. We will also reject the deposit if the memo message is missing or incorrect. Additionally, please ensure that your name and address is up-to-date within your profile.