The deposits and withdrawals for BTC and USDT-OMNI will be reopened at 10: 00 PM, April 23rd, 2020 (E.S.T).
Due to BTC node upgrade, deposits and withdrawals of BTC and USDT-OMNI on VirgoCX has been suspended since 3: 00 AM, April 23rd, 2020 (E.S.T). The trading of BTC and USDT on VirgoCX hasn't be affected during the upgrade.
- Slowings of deposits and withdrawals for BTC and USDT-OMNI may happen at this moment. If you experience a longer time of BTC and USDT-OMNI deposits and withdrawals than the normal, please contact our customer support by live chat, by phone or by email. The support team will do our best to help you.
- All deposits and withdrawals for BTC and USDT-OMNI will be executed if the information is correct.
We will handle all technical requirements involved for all users holding BTC or USDT in their accounts.
For more supports, please email firstname.lastname@example.org.
We apologize for the inconvenience and appreciate your patience.
VirgoCX Support Team