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Dear Virgos!
We wish to inform you that commencing at 5 PM EDT on April 4, 2025, VirgoCX will be winding down our custodial account services. We will no longer hold crypto assets on your behalf or trade crypto assets with you for your custodial account, and you will have 90 days to sell or withdraw your crypto assets and fiat balance from your custodial account. Any crypto assets remaining in your custodial account on July 3, 2025 will be sold on your behalf and we will take steps to send any remaining fiat to the bank account linked to your custodial account, if any, less applicable transaction fees.
We are also pleased to inform you that on April 4, 2025, we will launch a non-custodial trading service for buying and selling crypto assets. Under this new service, clients will be required to store their crypto assets in their own designated wallets. VirgoCX will not offer this service pursuant to its registration as a securities dealer. No securities regulatory authority has confirmed whether the non-custodial service is regulated under securities laws.
If you opt to use this new non-custodial service, you will not have the same investor protections that apply to custodial crypto accounts offered by registered securities dealers. We will provide you with more information in the upcoming days on how to make this transition as seamless as possible, so you can use your own wallet to continue to enjoy a simple yet convenient trading experience with VirgoCX.
Note: VirgoCX platform will be undergoing system maintenance and updates from 1 PM ET to 3 PM ET (2 hours) on Friday, 4 April 2025. During this time, all functions and access to both our website and mobile app will be unavailable.We apologize for the inconvenience caused.
Thank you for your support!
The VirgoCX Team
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