VirgoCX Support_A

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Votes on activity by VirgoCX Support_A Recent activity Votes
  • How Do I Make CAD Withdrawal?

    We support Interac e-Transfer and Wire Transfer for your CAD withdrawal. Please go to the Fund tag -> Select Canadian Dollar -> Withdraw -> Choose either Interac e-Transfer or Wire Transfer.   For ...

  • How Do I Update My Account Information?

    - Log in to your VirgoCX account - Click on “My Account” on the right top of the page, choose Personal Profile, you can update your personal information such as the phone number, and the address. R...

  • What is Transaction Password?

    A transaction password is a password that is used to authenticate any trading traction such as purchasing bitcoins.

  • What Are Your Support Team Business Hours?

    We provide 24/7 online support. Contact one of our customer service agents through live chat or send an email to for questions.

  • Card Payments

    The goal of VirgoCX is to make buying and selling cryptocurrencies for all Canadians simple and diversified. We're pleased to announce that the card trading function is now available!  Currently, w...

  • New Listing LUNA2/CAD

    Dear VirgoCX users,    VirgoCX listed Terra 2.0 and opened trading for the trading pair LUNA2/CAD on May 30, 2022.   About Terra 2.0:  Terra (LUNA), also known as Luna 2.0 or Terra 2.0, is a public...

  • ATOM

    Most recent update: [June 26, 2023]     What Is Cosmos?  The Cosmos Network facilitates scaling, communication, and interoperation between separate chains, allowing different chains to transact. Of...

  • VirgoCX Now Supports USD

    VirgoCX is pleased to announce that US Dollar (USD) trading, USD deposits, and USD withdrawals will be made available to all VirgoCX users.   Please note that VirgoCX does not support USD funding, ...

  • What If I Forgot My Log-in Password?

    If you have forgotten your password, you can reset it by clicking “forgot password”. A link will be sent to your email address. You can then follow the steps to reset your password.

  • How to Set Up Your Transaction Password?

    Under account settings, click ”Security”, locate “Transaction password”, click “set password”, then follow the instructions to set up your transaction password. You will need an email verification ...