VirgoCX_Support B

  • Total activity 16
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Activity overview

Latest activity by VirgoCX_Support B
  • VirgoCX_Support B created an article,

    How do I fund my account via wire transfer?

    1. Log in to your VirgoCX Inc. account, click on “Fund” from the left navigation.   2. Choose the fiat currency you wish to deposit.   3. Click “Wire Transfer”, you will see all the information y...

  • VirgoCX_Support B created an article,

    How do I verify my account through manual verification?

    1. Once you log in to your account on VirgoCX Inc. website, there are three ways that you can find the verification page.  Click “Verify Your Account” on the notice Click on “Require Verificati...

  • VirgoCX_Support B created an article,

    Why does the cryptocurrency I deposited not show in my account?

    The delay may be caused by the following reasons : The unusual traffic on the blockchain The gas fee you set in the originating wallet is low Check your VirgoCX Inc. wallet address has been entere...

  • VirgoCX_Support B created an article,

    How do I fund my account with cryptocurrency?

    You can only fund your account with the cryptocurrencies that are available on the VirgoCX Inc. platform. We currently support BTC, ETH, LTC, USDT, XLM, EOS, USDC, BCH, PAXG, DOGE, DAI, UNI, LINK, ...

  • VirgoCX_Support B created an article,

    What fiat currencies are acceptable on VirgoCX Inc.?

    Currently, we only accept Canadian dollars and US dollars. Other fiat currencies are not supported for now.   Here are the funding methods, fee schedule, and processing time for Canadian dollars an...

  • VirgoCX_Support B created an article,

    How do I fund my account via Interac e-Transfer?

    1. Sign in to your financial institution’s online banking platform, start the e-Transfer process and enter the amount you wish to send.   2. Log in to your VirgoCX Inc. account, click on “Fund” fro...

  • VirgoCX_Support B created an article,

    Why did I fail user verification?

    There might be multiple reasons that your verification did not go through. Please make sure the pictures your provided are clear, and IDs are not expired or close to the expiry date. We will send y...

  • VirgoCX_Support B created an article,

    How do I verify my account?

    1. Once you log in to your account on VirgoCX Inc. website, there are three ways that you can find the verification page. Click “Verify Your Account” on the notice Click on “Require Verificatio...

  • VirgoCX_Support B created an article,

    Why do I need to verify my account?

    As a part of the KYC (Know Your Client), AML (Anti-Money Laundering) & ATF (Anti-Terrorist Financing) policies, we authenticate the identity of every VirgoCX Inc. client. This procedure is required...

  • VirgoCX_Support B created an article,

    How do I register an account on VirgoCX Inc.?

    Welcome to VirgoCX Inc., we are happy that you joined us! Please follow the below instructions to register your account quickly and easily.   1. Go to the official VirgoCX Inc. website on https://v...