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  • How Do I Set Up Microsoft Two-Factor Authenticator?

    Please download Microsoft Authenticator app from IOS store or Google play store Open a web browser on the laptop and go to https://www.office.com/ website, sign in with your Microsoft account. Cli...

  • 3 Tips to Keep Your VirgoCX Account Secure

    Founded in 2018, VirgoCX is committed to making crypto trading safe, easy, and affordable for Canadians. We are Canada's trusted cryptocurrency trading platform and dedicated to streamlining our tr...

  • Types of Cryptocurrency Fraud Cases

    As cryptocurrency's popularity grows around the globe, so does the interest of fraudsters and cheaters. Retail investors, speculators, and other institutional investors are all paying attention to ...

  • Why hasn’t the cryptocurrency I deposited arrived in my account? 

    Dear users,  There may be several reasons why the cryptocurrency you deposited in your VirgoCX account is missing or delayed.  Unusual traffic on the blockchain  Peak traffic on a blockchain netw...

  • International Wire Transfers Are No Longer Accepted in the VirgoCX Retail Platform

    Dear VirgoCX users,   Unfortunately, VirgoCX Retail platform will no longer accept deposits through international wire transfers. Only domestic wire transfers can be accepted from here on.   VirgoC...

  • Ready for Tax Season! How to Export Your Transaction Activities on VirgoCX

    Everyone’s favourite tax season is approaching! We are here to share how to export records of your cryptocurrency transactions from VirgoCX to file crypto taxes this year. Please note that these re...

  • What Cryptocurrencies Can I Trade on VirgoCX?

    Here is a list of cryptocurrencies VirgoCX offers:    Bitcoin (BTC),   Ethereum (ETH),   Litecoin (LTC),   Bitcoin Cash (BCH),   EOS (EOS)  USD Coin (USDC),   PAX Gold (PAXG),   Stellar (XLM),   Do...

  • How to Set Up a Limit Order? 

    **Since the limit order would only be executed if it hits the specified price (or better), please note that your fund will be on hold in your VirgoCX account when you set up a limit order. **  (For...

  • How to Use Quick Trade? 

    For PC Version  Log in to your VirgoCX account, and go to the Trade area.  Selected either how much CAD you like to trade or how much Crypto you need.  You will see the exact amount automatically ...

  • How to Trade? 

    VirgoCX offers two types of trading methods, Quick Trade and Advanced Trade.   Quick Trade is a market order that allows you to trade from a selected cryptocurrency using CAD within minutes at the...