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How Do I Verify My Account?
1. Once you log in to your account on VirgoCX Inc. website, there are three ways that you can find the verification page. Click “Verify Your Account” on the notice Click on “Require Verificatio...
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What Fiat Currencies Are Acceptable on VirgoCX Inc.?
Currently, we only accept Canadian dollars and US dollars. Other fiat currencies are not supported for now. Here are the funding methods, fee schedule, and processing time for Canadian dollars an...
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How Do I Set Up Google Two-Factor Authenticator?
Step 1: To set up Google 2FA, you must download the “Google Authenticator” app. You can download the app from the IOS store or Google play store. Step 2: When you have your “Google Authenticator...
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What is Two-Factor Authentication (2FA)?
Two-factor authentication (2FA), referred to as two-step verification, is a security process that allows users to add an additional layer of security to ones VirgoCX account, thus making it difficu...
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Why Did I Fail User Verification?
There might be multiple reasons that your verification did not go through. Please make sure the pictures your provided are clear, and IDs are not expired or close to the expiry date. We will send y...
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How Do I Register An Account on VirgoCX Inc.?
Welcome to VirgoCX Inc., we are happy that you joined us! Please follow the below instructions to register your account quickly and easily. 1. Go to the official VirgoCX Inc. website on https://v...
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Important Changes Following Canadian Securities Administrators
At VirgoCX, we take a proactive approach to compliance with all applicable laws and regulations. Together with our dedication to providing secure crypto trading services to Canadian residents, we w...
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How Do I Verify My Account through Manual Verification?
1. Once you log in to your account on VirgoCX Inc. website, there are three ways that you can find the verification page. Click “Verify Your Account” on the notice Click on “Require Verificati...
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New Listing ICP/CAD
Dear VirgoCX users, VirgoCX listed Internet Computer and opened trading for the trading pair ICP/CAD on August 18, 2022. What is Internet Computer? What if the bandwidth of the entire world wid...
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How Do I Set Up Microsoft Authenticator?
How Do I Set Up Microsoft Authenticator? Step 1: To set up Microsoft Authenticator, you must download the “Microsoft Authenticator” app. You can download the app from the App Store, Microsoft play ...