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What Fiat Currencies Are Acceptable on VirgoCX Inc.?
Currently, we only accept Canadian dollars and US dollars. Other fiat currencies are not supported for now. Here are the funding methods, fee schedule, and processing time for Canadian dollars an...
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Why Did I Fail User Verification?
There might be multiple reasons that your verification did not go through. Please make sure the pictures your provided are clear, and IDs are not expired or close to the expiry date. We will send y...
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How Do I Verify My Account?
1. Once you log in to your account on VirgoCX Inc. website, there are three ways that you can find the verification page. Click “Verify Your Account” on the notice Click on “Require Verificatio...
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How Do I Register An Account on VirgoCX Inc.?
Welcome to VirgoCX Inc., we are happy that you joined us! Please follow the below instructions to register your account quickly and easily. 1. Go to the official VirgoCX Inc. website on https://v...
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Important Changes Following Canadian Securities Administrators
At VirgoCX, we take a proactive approach to compliance with all applicable laws and regulations. Together with our dedication to providing secure crypto trading services to Canadian residents, we w...
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How Do I Verify My Account through Manual Verification?
1. Once you log in to your account on VirgoCX Inc. website, there are three ways that you can find the verification page. Click “Verify Your Account” on the notice Click on “Require Verificati...
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What is Two-Factor Authentication (2FA)?
Two-factor authentication (2FA), referred to as two-step verification, is a security process that allows users to add an additional layer of security to ones VirgoCX account, thus making it difficu...
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How Do I Fund My Account via Bill Payment?
1. Log in to your VirgoCX Account, click “Fund” on the top navigation. 2. Choose “Canadian Dollar” -> “Deposit” -> “Bill Payment”. 3. Sign in to your financial institution’s online banking p...
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New Feature Announcement: Recurring Buy
What Is Recurring Buy? Recurring buy allows users to automate the buying of crypto and can be used as part of a dollar-cost averaging (DCA) strategy. Recurring buy provides users with the ability ...
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New Feature Announcement: Stop-Limit Orders
VirgoCX aims to provide easy and affordable access for all Canadians to buy and sell cryptocurrency. As a result, we are happy to announce the new feature of Stop-Limit Orders. Stop-limit orders...