1. Once you log in to your account on VirgoCX Inc. website, there are three ways that you can find the verification page.
- Click “Verify Your Account” on the notice
- Click on “Require Verification” on the top right side
- Scroll down to the bottom, click “Account Setting”
2. Before you start the verification, fill out the User Profile first. Please make sure all the information given in this form is true, complete, accurate and up-to-date.
- Please provide your “Employment Information” and “Source of Funds” accurately.
- For the “Purpose of the Account”, please select the best suitable answer. If you select “other”, we may ask for further clarification.
- VirgoCX Inc. currently does not onboard tax residents of the United States of America.
4. Click the “User Verification” in Account Settings, then select automatic verification (3 attempts only).
- Click “Proceed” to start
- You will be directed to a new Jumio page to verify your identity. Follow the prompts and click “Complete Automatic Verification” when finished.
Note: Supported Browser:
Windows - Google Chrome, Mozilla Firefox, Microsoft Edge;
Mac - Google Chrome, Mozilla Firefox, Apple Safari;
iOS - Apple Safari;
Android - Google Chrome, Samsung Internet;
5. After you complete the automatic/manual verification process, you will receive an update email about your account status in 1-2 business days. We might ask for further clarification about the information you submitted.
 VirgoCX Inc. takes a proactive approach to onboarding users. We believe that by getting some of these questions out of the way at the start, it will result in a smoother experience for our users.
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